Product Authenticity
Authenticity is central to The Medispa Edit. Every product we sell is genuine SkinCeuticals, supplied new and sealed.
Our approach
- Products are stored in accordance with manufacturer guidance.
- Orders are supported directly by The Medispa Edit.
- Product descriptions and ingredient information are reviewed when manufacturer information changes.
Questions about a product or order
Email help@themedispaedit.com before purchasing or with your order number after purchase. We will help you check the product and order information available to us.
Shop SkinCeuticals online in the UK.
Frequently asked questions
Are products from The Medispa Edit genuine?
Yes. Every product we sell is genuine SkinCeuticals, supplied new and sealed, and stored in line with manufacturer guidance.
What should I do if I have a question about a product I received?
Email help@themedispaedit.com with your order number and, if possible, photographs of the product and packaging. We will look into it and reply within 2 business days.
Where can I find delivery and returns information?
Delivery information is on the Shipping and Delivery page. Returns are governed by the Returns and Refunds Policy.
Still have a question?
Our team is here to help with anything about your order, your products, or your routine.